Canada Rental Cottage (CRC) General Policies
The following general and rental policies are in response to rental issues and CRC's need for efficient operations. Ultimately our rental policies are in place to ensure what we hope to be a harmonious balance between valued guests, property owners and their neighbors. During summer season, demand for properties is strong and CRC reserves the right, in consultation with our guests, to adjust arrival and departure days for bookings less than 7 days to ensure there are no one-night openings in between reservations.

Check-In and Check-Out
Check-in is 4:00 pm. An email with the location of the key will be send a couple of days prior to your arrival. Our office can be reached at 705-840-9443 if further instructions are needed. Check-out is 11:00 am. Keys are to be left on the kitchen counter on departure day.

Weekly Bookings
All weekly rentals are from Friday to Friday. Check in is after 4:00 pm on the Friday of your arrival and check out is 11:00 am on the day of your departure. Late check outs may be subject to a Late Check out Fee of $50.00/hour.

Three Night Bookings
We may, at times, be able to accommodate a minimum three (3) night booking. Three night bookings may be available from: Friday to Monday or Tuesday to Friday inclusive.

One Night Bookings
Unfortunately we cannot accommodate one-night bookings. We suggest contacting resorts, hotels, motels or B&B's for one-night accommodation requirements.

Vacationing with Respect
We hope you enjoy the properties we manage, and we ask that you treat the accommodation with dignity at all times. Please respect our local culture, wildlife and residents. Be mindful of our local bylaws, speed limits and conservation of our resources. The safety of you and others is our greatest concern. Please note, that Ontario has strict rules about open liquor in any watercraft or motorized vehicle. The driver also may be charged under the Provincial Highway Act if impaired while operating any motorized craft or if any open liquor is present on board. It is also the responsibility of the driver to ensure that other passengers follow the same laws regarding the consumption of or open alcohol while on the water. Thank you for vacationing with respect!

Amenities

Bed & Bath Linens
As these items are of a personal nature, we no longer supply bed linens, bath towels, hand towels and facecloths. You will need to bring your own or if that is not possible we can make arrangements for fresh linens etc. at your arrival. There is a charge of $80.00 for this service. Please review your property amenities on the site and in the provided rental agreement We do not provide beach or pet towels.


Kitchen
Our properties are self-contained and have kitchens equipped with cookware, glassware, flatware and utensils, coffee maker, microwave and toaster. Most properties have propane BBQs, and propane is provided.
Dishcloths and dishtowels are provided as are paper towels, dish soap, and dish washer detergent.

Bathroom
A starter supply of bath soap, toilet paper and Kleenex is included with each rental. A hairdryer is also provided.

Housekeeping
There is no housekeeping service during your stay. Housekeeping service can be requested with sufficient notice @ $30.00 hourly. CRC expectation is that you will leave the cottage as when you arrived upon departure. We ask that the dishwasher is loaded and turned on and that garbage is disposed of before you check out. For properties without dishwashers, please ensure dishes are thoroughly washed and put away before you check out. A service fee of $30.00 will be charged to your credit card in the event dishes are not cleaned at departure. CRC recycles! A recycling bin is provided for each property.

Payment
We accept payment by Visa or MasterCard or email transfer.

Rental Policies

Making a Reservation
At the time of reservation, a deposit of 50% of your accommodation cost and a non-refundable 5% Processing Fee will be charged to your credit card. The balance of the accommodation cost and Pet Fee where applicable, is payable 30 days prior to your arrival and will be charged to your credit card at that time unless otherwise instructed by you. If you book within 30 days of your arrival the full cost of your accommodation is charged at the time of reservation.

Limitation of Liability
CRC acts as a rental agent only in respect of the accommodation provided. CRC is not the owner or occupier of the accommodation. CRC will make every effort to ensure that the accommodation is provided as described for the time reserved, or to provide alternate equivalent accommodation. CRC cannot guarantee that the accommodation will be available as reserved, as there are matters beyond its control including but not limited to loss of the accommodation by fire, flood, earthquake, tsunami, or other damage, changes of ownership, termination of management services, changes in the law, or seizure or other loss of the accommodation property. Beyond a refund of all payments made, CRC assumes no responsibility or liability arising out of the accommodation not being available or suitable. CRC assumes no responsibility or liability for injury, loss or damage arising out of the use or occupation of the accommodation.

Cancellation
There is a 30-day cancellation policy. If you cancel with 30 days notice or more your deposit less a $40.00 Cancellation Fee + the 5% non-refundable Processing Fee will be refunded to you. If you cancel with less than 30 days notice the entire cost of accommodation is forfeited. Please note, some properties have a 60 day cancellation policy and the fees listed above will be applied in like depending on the notice given.

Noise
Quiet Time is 11:00 pm through 8:00 am. If we receive a noise complaint from neighboring residents or guests arising from excessive noise after 11:00 pm or before 8:00 am CRC may at its sole discretion charge you a $150 Noise Fine. CRC has a zero tolerance for any noise disturbances caused by guests. Renters may also be subject to local Bylaw fines which are the sole responsibility of the offenders to pay. Please respect the quiet enjoyment of your neighbors!

Excessive Wear and Tear
The person making and paying for the rental of accommodation is financially responsible for the cost of repairs arising from any damage beyond normal wear and tear including but not limited to carpet/floor stains, interior wall damage, appliance repairs arising from improper use, window and window covering damage, permanent linen stains, dry cleaning costs associated with stains, breakage, theft, and any other damage noted on departure incurred, sustained or brought by any person occupying or using the accommodation.

Wildlife
Please remember you are in the wild. Although infrequent, bear attacks are possible. Always make some noise when walking through the bush. Make sure all garbage is safely locked up in the bin provided. If a bear is lurking outside the rental property stay inside (pets too) and call 911. Avoid skunks and porcupines. Please do not feed any wildlife. “A fed animal is a dead animal”.

Drinking Water
Please be aware that a private cottage uses a water supply that may be untreated. CRC or the property owner does not guarantee that the water is fully potable at all times. We strongly suggest bringing your own drinking water supply or boiling water for consumption. CRC makes every effort to provide you with information about your rental choices. Prior notice will be given if water is not potable.

Keys
You are required to leave all sets of keys on the kitchen counter on check-out. There will be a charge of $25 to replace any lost or un-returned keys.

Campfires & Fireworks
If your cottage has a fire pit you are responsible to supply your own firewood. Firewood may be purchased from us at a cost of $20.00 delivered. Trees, deadfall or driftwood may not be taken from off the rental property or surrounding properties under any circumstances. Fire bans occur during dry periods and it is your responsibility to know when a ban is in place. Please be responsible and check with the local Ministry of Natural Resources before having a campfire. Keep campfires small to respect neighbours concerns. Fireworks are not permitted under any circumstances.

Pets
Pets are welcome at pet-friendly designated accommodations as indicated on our website. For those guests bringing pets, there is a pet fee of $15 per day per pet. Dogs are required to be on leash pursuant to the local Bylaws at all times when on beaches, trails, roads, etc. Guests are responsible for picking up and disposing of pet poop at all times. Pets must not be left unattended in or at the accommodation at any time during your stay! Animals are prohibited from the beds, couches and loungers at all times.

Excessive Cleaning
If additional housekeeping is required above and beyond the normal time allotted for each accommodation you will be charged at an hourly rate of $30 for each additional hour of housekeeping required. To avoid excessive cleaning fees please ensure that:
1.the dishwasher is loaded and turned on at departure
2.any remaining dishes are thoroughly washed, dried and put away
3.your garbage is disposed of - each property has a welcome package that details where to dispose of their garbage and recycling

Late Departure Charge
Check-out time is 11:00 am. Any late charges resulting from an unscheduled late check-out will be charged back to your credit card.

Smoking
For your health and enjoyment, all accommodations are non-smoking. A $200 Smoking Fine will be charged to your credit card if you smoke inside the accommodation. You may smoke outside the accommodation but are responsible for picking up and disposing of your cigarette butts. Any extra cleaning costs associated with smoking indoors or cleaning up cigarette/cigar butts will be charged to your credit card if necessary.

Permitted Occupants
Each accommodation has a maximum number of permitted guests, depending on the number of sleeping units, as indicated on our website. Tents, campers or trailers are not permitted. If you arrive with more than the permitted number of guests, or have more than the permitted number of guests at the accommodation at any time, CRC reserves the right to cancel your reservation and the cost of your accommodation rental will be forfeited.

Telephone
Some rental properties will be equipped with a telephone. In the event the property has a telephone with long distance service, any long distance charges incurred during the guest’s stay will be charged to your credit card plus a $40.00 administration fee.

Parking
Our website indicates the number of vehicles that may park at each of the accommodations. If your group has more vehicles than what the property can accommodate, you are responsible for locating additional public parking space at your own cost.

Hot Tub
If you are staying at an accommodation that has a hot tub, you agree to read and abide by The 10 Hot Tub Commandments provided in the accommodation. The hot tub is checked on your arrival day and your departure day, and it will be checked every 2nd day during your stay. If the hot tub is required to be drained during your stay or on your departure day due to miss-use, or for any reason whereby CRC feels the cleanliness of the hot tub is not up to standard for its next check-in, you will be charged $200 to drain, clean, refill and chemical the hot tub. Further, you are financially responsible for any damage caused by or to the hot tub including repair and/or damaged or missing parts due to misuse as set out in The 10 Hot Tub Commandments.

Lost & Found
CRC is not responsible for any personal items left behind on departure and will hold items for 2 weeks after departure. Items left behind will be upon request, and at the expense of the guest returned by courier. CRC is not responsible for of your lost or stolen items. Please lock your valuables securely away and leave the rental property locked when you are away.
Acceptance of Rental Terms

By proceeding with a rental of accommodation provided by CRC in its capacity as a rental agent, you are acknowledging that you have read, understand and accept the rental policies; that you agree to pay the accommodation costs and associated fees, and you agree to the limitation of CRC's liability.
Other information

We hope you enjoy your rental accommodations and look forward to your comments. If you have any special requirements please let us know in advance of your stay.